# Nimlo support

Contact hello@nimlo.app for gameplay help, bug reports, or privacy requests.

When reporting a problem, include your iPhone model, iOS version, game version and build if available, mission, what happened, and what you expected. A screenshot or short screen recording can help. Do not include passwords, payment information, or sensitive personal details.

## Controls

Tap glowing anchors to attach a web. Hold left or right while attached to build momentum, and double-tap to release. While standing, drag sideways to move and double-tap to jump. Anchors must be reachable and unobstructed, and attaching uses silk. Glowing fireflies replenish silk. Checkpoints let you retry sections.

Use the in-game How to Play and Settings menus for controls, music, sound effects, and vibration preferences. Unlocked missions and preferences are stored on the device. Deleting the app may remove progress; the game does not offer its own cloud sync.

Privacy policy: https://nimlo.app/privacy/.
Full support page: https://nimlo.app/support/.